If you’re considering renting equipment from BigRentz, you might want to take a look at the reviews submitted by users on different social media sites. Here are a few complaints and reviews that you might want to consider before making your decision:
“I rented a backhoe from BigRentz, and when it arrived, it was covered in dirt and grime. It looked like it hadn’t been cleaned in months.”
“The equipment I rented from BigRentz was faulty and stopped working after just a few hours of use. When I contacted customer service, they were unhelpful and refused to provide a refund or replacement.”
“I scheduled a delivery for a scissor lift from BigRentz, and it was over 2 hours late. This caused a delay in my project, and I was very frustrated with the lack of communication from the company.”
“BigRentz charged me hidden fees that were not disclosed when I initially booked the equipment. I ended up paying much more than I had budgeted for, and I was extremely disappointed.”
“The customer service at BigRentz is subpar. I had trouble getting in touch with a representative, and when I finally did, they were unprofessional and unhelpful.”
BigRentz is a construction equipment rental company that offers a wide range of equipment, including aerial work platforms, forklifts, and excavators. They claim to provide quality equipment and exceptional customer service.
Based on the customer reviews, it seems that BigRentz has received a number of complaints from users regarding the cleanliness and quality of their equipment, as well as their customer service and billing practices. While there are also positive reviews from satisfied customers, the negative feedback raises concerns about the company’s legitimacy.
In conclusion, BigRentz has both positive and negative reviews, but it’s important to consider the complaints and issues raised by users before making a decision. Ultimately, whether BigRentz is a legitimate company or a scam is a matter of personal judgment, and it’s important to do thorough research before committing to a rental agreement with them.
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