In the world of home improvement, finding a reliable roofing contractor is crucial. Unfortunately, not all companies live up to their promises, and Green Built Roofing, LLC has been no exception. Numerous customers have shared their dissatisfaction with the company’s services, highlighting problems such as poor workmanship, unresponsive customer service, and pricing issues. In this article, we will delve into the reviews and complaints against Green Built Roofing, shedding light on the experiences of their customers and providing important insights for those considering their services.
Write A Complaint/ Review for Green Built Roofing
The Downside of Green Built Roofing: Unveiling Complaints
1. Poor Workmanship
One common complaint among Green Built Roofing’s customers is the subpar quality of their workmanship. Many individuals have reported unsatisfactory roofing installations and repairs, leaving them with ongoing issues and the need for additional repairs. This lack of attention to detail and expertise has resulted in frustration and disappointment for numerous clients.
2. Inadequate Customer Service
Another recurring issue highlighted in customer reviews is the company’s poor customer service. Clients have expressed frustration over unresponsiveness and a lack of communication from Green Built Roofing. This lack of engagement has left customers feeling unheard and neglected, further exacerbating their dissatisfaction with the company’s overall experience.
3. Pricing Problems
Pricing is another area where Green Built Roofing has received criticism. Several customers have complained about overcharging and hidden fees, leading to unexpected expenses and a sense of deception. These pricing problems have eroded trust in the company, leaving customers questioning the integrity of their business practices.
Real Customer Experiences: Unveiling the Reviews
To provide a comprehensive understanding of Green Built Roofing’s customer experiences, let’s take a closer look at some specific reviews shared by individuals who have interacted with the company.
- Review 1: Lack of Communication and Unfinished Work
One customer expresses frustration, stating, “We paid half down $20k to have our roof replaced, and we haven’t heard from them since.” This customer’s experience highlights the company’s lack of communication, leaving the project unfinished and the client feeling neglected.
- Review 2: Misleading Claims and Unfulfilled Promises
In another review, a customer shares their disappointment, stating, “I read what Green Built Roofing wrote that they fixed my drywall and painted it. The window had nothing to do with the leak. It is April, and it is still not fixed.” This customer accuses the company of lying about their services and failing to fulfill their promises, leading to unresolved issues and a lack of trust.
- Review 3: Delayed Project and Poor Communication
A frustrated customer recounts their experience, saying, “We had signed a contract with Green Built Roofing out of the Denver location. The timeframe we were given was severely mistaken. We are still waiting for a window to be done, and we paid for white trim which was not done.” This review highlights the company’s failure to meet deadlines, poor communication, and unfulfilled commitments, causing frustration and dissatisfaction.
Analyzing Green Built Roofing’s Legitimacy
While it is essential to consider both positive and negative aspects when evaluating a company, it is worth examining Green Built Roofing’s legitimacy. Various online platforms offer insights into the company’s credibility and trustworthiness. However, it is crucial to exercise caution when interpreting these sources, as they may provide conflicting information.
1. Trustworthiness and Positive Reviews
According to ComplaintsBoard, Green Built Roofing has earned a trustworthiness rating of 91%, indicating that the company has a positive reputation among some customers. Additionally, they have received seven positive reviews on the platform, suggesting a safe and reliable experience for those who choose to work with them.
2. Concerns Regarding Complaint Resolution and Transparency
On the other hand, ComplaintsBoard also highlights concerns about Green Built Roofing’s complaint resolution process, with only 0% of complaints being resolved. This indicates a potential issue with the company’s ability to address customer concerns effectively. Additionally, the lack of transparency regarding ownership data may impede trust and accountability, raising questions about the company’s overall credibility.
Final Thoughts: Proceed with Caution
In conclusion, Green Built Roofing, LLC has faced numerous complaints and negative reviews from customers. The recurring issues of poor workmanship, inadequate customer service, and pricing problems have significantly impacted customer satisfaction and trust. While the company has received some positive reviews, it is crucial to approach their services with caution and thoroughly research and consider alternative options before making a decision.
If you are considering Green Built Roofing for your roofing needs, we recommend reviewing the complaints and experiences shared by their customers. By doing so, you can gain valuable insights and make an informed decision that aligns with your expectations and requirements. Remember, investing in a reliable roofing contractor is essential to ensure the quality and longevity of your home improvement project.