“Horrible experience, the hotel was not as promised and the customer service was of no help.”
“Redeem Vacations promised a free upgrade, but when I arrived at the hotel, they had no record of it.”
“The package deal was supposed to include all meals, but when we got to the resort, we were told that only breakfast was included.”
“The website said there would be a spa on site, but when we arrived, there was no spa to be found.”
“Terrible communication, I had to wait hours on hold just to speak to a representative.”
“False advertising and poor customer service ruined our vacation experience.”
Redeem Vacations is a travel company that offers vacation packages and deals to various destinations around the world. They claim to provide luxury accommodations, all-inclusive packages, and exceptional customer service.
Based on the customer reviews, it seems that Redeem Vacations may not be living up to their promises. Many customers have complained about false advertising, poor customer service, and unfulfilled promises regarding their vacation packages. These negative experiences have led customers to question the legitimacy of the company’s offerings.
While it’s difficult to make a definitive judgement based on a few reviews, the consistent complaints about Redeem Vacations’ services raise some red flags. Customers should proceed with caution when considering booking a vacation package through this company.
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