I accessed the app and requested for a loan but the app did not provide an option for me to accept or reject the offer, it was after then that at the top right corner you now Access the details of the loan. It displayed that I will get N68,400 and repay N130,920 which is on the high side and my due date was 04/03/2024.
The due date was later changed to 28/02/2024 and on my app it showed 29/02/2024 which i screenshot and forwarded to the agent.
I applied for the loan on the 22/02/2024 but was only disbursed to my account on the 26/02/2024.
I then received a phone call in the morning from an agent harassing me that I have made my payment and failure to do that she would put me in shame and embarrassment. Later at about 3pm another agent called and to the extent of telling me that I was stupid and later called at 10pm which I ignore but later received a text message that my life will end in shame.
I hope these agents good manners and the app redesigned.
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