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GCash Reviews & Complaints

Submit Complaint against GCash through National Consumer Complaints Forum Complaint Reviews. You can see here the complaints and reviews against GCash submitted by users, and can clear your doubts and concerns like whether the GCash is fake or real? or is legit or scam? You can contact GCash directly through their Customer Care/ Helpline/ Contact Number(s) or by Email.

GCash Complaints & Reviews

Gcash advice me to contact you guys or coordinate with you.
We urge you to seek further assistance with the authorities to know what your legal options are. You can visit the respective websites of the PNP -Anti Cybercrime Group or the NBI to see how they may assist you.

I want to ask if my money that I've send to the scammers, is it possible if I can get it back or it cannot be happened because I already send it to the scammer. But if that's the case I don't have a choice I'll just accept the fact that I was scammed by that fraud account on FACEBOOK TRADING INVESTMENT SCAM!
(HERE IS MY STATEMENT/INFORMATION FOR MY TRANSACTION OF THE SCAMMER)
hello Gcash Team,

January 3, 2024 4:33pm
That day I was scammed by the Gcash Account Name: LO•••Y T. Gcash Number: 0[Protected]amounting 2,000 pesos.

January 5, 2024 4:19pm
That day I was scammed by the Gcash Account Name: JA••••N B. Gcash Number: 0[Protected]amounting 10,000 pesos.

They are using this account to scam other people. I hope account can be blocked/disabled so that other people will not experience this type of scam. That scammed me of worth 12,000 pesos, please help me Gcash Team.



...
Renemuchbetter 17th of Jan 2024
May you please help me to request a refund with Gcash holder Meler Jane Ombaogan. Because of inconsistent and delayed information of Ms. Ombaogan.. I was being stock of transaction they did not explain to me at the beginning... That's the reason Senator I hope you may help me request a refund to Gcash ... Because I don't want to finish the transaction and impossible for me to finish it.. I hope you may help me.

I been tried at first to group of Ms. Ombaogan to settle the dispute in amicable manner since November last year.

But they just ignore me.. I hope senator you may help me request a refund..

Even I want to proceed on the transaction to finish the $963,480..
I don't have any money... I am been unemployed for 4 years due to recuperation
of hemorrhage on brain remember? That's the reason I still have money to give
since I got financial assistance to my social security system...

History of payment

September 21, [Protected]
November 8, [Protected]
December 2, [Protected]
Request refund Ph 26,800

Respondent; G cash; Meler Jane Ombaogan 0[Protected]
84000 Residential tax clearance

Account Name: Rommel Diaz Baluca
Account Number: [Protected]
Bank Name: BPI Family Savings
Bank Branch Address : 449 J Figueras St, Sampaloc, 1008 Metro Manila
Swift Code: BOPIPHMM
Request refund Ph 26,800

I appreciate all your assistance .. But your not consistent.... After you said I need to pay the transfer fee
I can now get the fund I requested..

However after I paid then you said I need to pay the ANTI MONEY LAUNDERING CLEARANCE ...

Since the fee of 68,326.5 PHP is huge for me you allow me to pay only 25% ask me request that's the reason you said I need to pay the P17,250php to receive the
$ 120,435 and you agreed...

When I follow up the transfer fund you said I need to be patient to follow the due process for this transaction..

But you also neglect to apply those due process to your customer.. If you already said at the very start the three necessary fee I need to be pay before I will able to get the fund.. I will not hesitant not to continue to transaction since I very knew my monetary fund capacity.

I already paid the transfer fee and partial fee of ANTI MONEY LAUNDERING CLEARANCE .
Then you just lately said I also need to pay the Residential tax clearance of Ph84000 . That is bad service practice.

Just to make easy to us,,, Please refund Ph 26,800.. Despite all stress and anxiety since I currently
suffer a mental illness of bipolar. I appreciate and alleviate all my suffer in the past if you may expedite to refund the Ph26,800 I paid that I will use for my recuperation.

I hope you may consider my request.

Sincerely
Rommel Baluca...
rxbaluca 12th of Jan 2024
I sent the money to seller and they didn't sent the item and didn't respond anymore to my messages and call. I didn't get any help to Gcash. It was second hand home appliances that the seller posted on Facebook. She asked for delivery fee. And I sent that to her. Then she asked for more until there is a problem with the shipment process and she said she can't sent the item and didn't seller didn't respond anymore to me.

The Complaint/ Review has been submitted by the user Roxannie against the company i.e. Gcash (NA) from NA, Philippines regarding a Fraud/ Scam. ...
Roxannie 8th of Jan 2024
I got a message from Whatsapp inviting to earn [Protected]php and even earn 5000/day bonus just to like and item from Lazada.. so i try and i was paid 40pesos per likes. Eventually they send an option to buy the item to proceed the job and get 40% commission and refunded your when you buy the item, so i did. Just to continue the work..then suddenly i bought a product which in the rules but they said " i didn't tell you to do so, your money is freeze. To unfreeze your money, you need to pay 98,000 to get refund and commission " i already send worth 53,000 via gcash to those manager and receptionist.. please help me.. i can send proof of transactions to your inbox..i hope i can get a refund those amount. It was my savings for house repair.. please sir.help me...
How can i retrieve those money they got from..please help me....
almabella888 22nd of Dec 2023
Ako po si robin batayola, Na iscam po kame ng nagkikilalang supplier ng ukay bale then nahikayat po kameng bumili sakanya ng ate ko two bale ang aming binili worth 12k then sinasbe nya po na maraming dineliver so nag decide po kameng mag hintay then mga bandang 1:30am december 9 inunfriend po kameng dalawa ng ate ko na si karina mae david pero may nabigay po syang details na pwede pong ma detect like account number nya po sa china bank at security bank and nag ask na kame sa gcash kung ano dapat pong gawin para po mabawi. ...
Robincelle 9th of Dec 2023
I was Scam from seller i send 4,500 gcash to gcash the name of the seller is Francess Lamar and the number is 0[Protected]she is offer iphone installment and i down payment 4500, she post every group to Facebook i dont know if more victims and me is one of the victim for offer iphone installments please before many victims in facebook please give a solution or banned the account of this seller i was so sad because the money i send to seller is my allowance please coordinate to this people and stop offer to more people victim im sorry for my English please help me to re fund my money....
JoshuaMacampao11 1st of Dec 2023
Hi I am asking a request to get an help to bring back my money with me. I was scam for 11k and send it under the gcash account it was a payment for the phone. at first the transaction is good since we are talking nicely and he also provided his address and suddenly the address he provided it was a another person and when I send the Money the person suddenly block me in Facebook. here is the gcash details of the person and hoping you can also trace the location and Id of the person so that we can report it directly to the barangay

0[Protected]
joan louis quiem N.
gcash...
jpaul_smr 1st of Dec 2023
Good evening.
Gusto kopo ereport itong gcash na ito o seller, siya po ay aking nakita nag post online, nag inquire po ako at nalaman kung mura, nag panggap po siya na ukay seller at naka promo daw po ang kanyang mga item which is may malaking diacount kapag bumili ka, ako po ay nakapag send kaagad sakanya ng bayad. Pagka tapos ko po masend sakanya yung 5,000 ay agad akong binlock, hindi kona po siya makontak at kahit yung number na ginamit niya diko na po matawagan. na sa tinign kopo ang block na ako sa number niya. Nag reklamo napo ako sa Gcash pero ang sabe nila ay pumonta daw po ako sa website of the pnp anti-crime groups, kung saan pwede akong mag file daw po ako ng police report. Ito po ay nangyare kahapon November 27, 2023. 06:31pm. Sana po ito ay maaksyunan. Salamat po. Hoping po na maibalik pa sakin ang aking pera. Paki connect po ito sa gcash para po ma block ang kanyang gcash account at wala ng ma scam pang ibang tao. Kung ito po ay hindi mablock ay baka marami pa itong ma scam. Maraming maraming salamat po sa magiging aksyon ninyo. ...
Andrea0622 28th of Nov 2023
Hi im 0[Protected]/Carlo Jade Sinarao let me explain to you what happened, first of all i met the scammer online via Facebook/facebook messenger, after a few minutes we discussed about our transaction if how we do the transaction and we decide that I'm going to pay first. After i sent the payment he didn't reply in my chat anymore, after an hour i decide to chat him again but he already blocked me in messenger also in my social media. I already reported him to authorities i will waiting for their response but before that i decide to report to you the scammer to asked a to disabled his account. I hope the account was disabled, Thankyou

The info of the transaction disputed against me is list below:
Here the Gcash Number of the scammer: 0[Protected]
Transaction ID: [Protected]
Date and Time: Oct. 25, 2023 8:50 PM...
Zyke 28th of Oct 2023
My gcash account is on hold due to unknown violation. I have my balance in gcash worth 1636 pesos please help me to get full access my gcash account.

I have my balance at my gcash account and it is very important ..it is for paying my bills..gcash help center is no response not helpful to my concern..please help me with my concern thank you..

The Complaint/ Review has been submitted by the user Raymark1991 against the company i.e. Gcash (Gcash) from Nueva ecija, Philippines regarding a Fraud/ Scam.
...
Raymark1991 23rd of Oct 2023

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