Meron po akong unauthorized online transaction. Meron akong 761 na balance sa gcash then nung inopen ko bigla nalang naging 61 yung balance. Nawala yung 700 na balance sa gcash then nakita ko sa transaction history na successful online payment stotsenberg leisure park and hotel. But i never book on that hotel. So why my balance was stolen?

Please help me resolve this. This is not only once happen to me. Please help me back my money! Thank you!!

The Complaint/ Review has been submitted by the user Liberty31 against the company i.e. Stotsenberg Leisure Park and Hotel from , Philippines regarding a Fraud/ Scam. ...

I have a concern regarding po sa UNAUTHORISED TRANSACTION that happened sa gcash ng Brother ko.

Bigla po kasing nag Zero yong account balance nya and when I checked sa Transaction History nya ay meron pong unauthorised transaction na nagsend ng 5527 sa Stotsenberg Leisure Park and Hotel Corporation.

Sana naman matulungan kami pano mabalik of file a case against the corporation open ko sana gcash ko to transfer Yung laman tapos bigla naging O na yong balance nya. We are from the Province at ni hindi pa kami nakapuntang manila at nag booked sa kahit anong hotel, so how come na bigla may payment online, unauthorised transaction na nangyari.

So pls help us to give back our money or file a case regarding to this issue po....

We have received an OTP from an unknown GCash and ignored it. after a while, there was a receipt sent thru the GCash app regarding the purchase. We haven't shared any OTP or info with anyone. The money deducted was 43000 Php. We tried to reach out to them and they kept on saying that they already informed the legal team. But it's been 3 weeks now and there is noa action yet.

The Complaint/ Review has been submitted by the user jopoepem21 against the company i.e. Stotsenberg Leisure Park and Hotel (https://www.hotelstotsenberg.com/) from Negros Occidental, Philippines regarding a Fraud/ Scam. ...

I have a concern regarding po sa UNAUTHORISED TRANSACTION that happened sa gcash ng Brother ko.

Bigla po kasing nag Zero yong account balance nya and when I checked sa Transaction History nya ay meron pong unauthorised transaction na nagsend ng 5527 sa Stotsenberg Leisure Park and Hotel Corporation. My brother and my Father is both a construction worker, kakasend lang ng amo nila ng sweldo nila via gcash tapos maiiscam lang.

Sana naman matulungan kami pano mabalik yong pera na dapat ay sweldo ng kuya at papa ko. Nagload lang ng 130 yong kuya ko using gcash tapos bigla naging O na yong balance nya. We are from the Province of Palawan at ni hindi pa kami nakapuntang manila at nag booked sa kahit anong hotel, so how come na bigla may payment online, unauthorised transaction na nangyari. AGAIN po. Construction worker ang kuya at papa ko and hindi madali kumita ng pera sobrang pinaghirapan nila yon. Hoping na sana ay mabigyan din ito ng aksyon ng Hotel since Pangalan nila yong ginagamit ng Scammer, they should be also responsible for this dahil kahit scammer yong gumagawa ng unathorised transaction ay name ng HOTEL ang dudungisan....

Today i have checked my gcash to transfer my money on bank. It supoosed to have 1,064.60 on my gcash wallet. When I opened it the wallet appears 0.60 only I was shocked wgen i saw it. I open the transaction history and it says that there is a successful online payment for Stotsenberg Leisure Park and hotel Corporation last december 10, 2023 at 08:24:25 pm. I didn't have any transaction with that. That money is for my daughter christmas. Please help me retrieving my money.

The Complaint/ Review has been submitted by the user Yatz against the company i.e. Stotsenberg Leisure Park and Hotel from , Philippines regarding a Fraud/ Scam. ...

Good I am Leny Jane from Negros Occidental someone texted me that I have a bunos with a link upon clicking the link it ask any otp then after pressing OTP it says try again later....I have to report this with the NBI to protect some gcash user...after clicking that link 20-30 mins after I opened my gcash account and I was shock my remaining balance only .85.... please do any action with this issue.

The Complaint/ Review has been submitted by the user Ethan_17 against the company i.e. Stotenberg leisure park and hotel from , Philippines regarding a Fraud/ Scam. ...

Gd eve sir madam that will read my message I am from benguet I receive text message that i have a bunos in gcash they gave link i open et.i submit the screen shot of message and the reference number of the gcash transaction, and the number message me i send also. I ask of gcash compony they advice me to seek help of nbi or your office. Even my money will not return but i file this complain so that they cant scam ignorance like me again. Cause of my ignorance and need of money i click the link and appearing that gcash is sending me those text message so i believe et. Then when im ask to claim et they send me a to enter to enter the gcash code they send after send they message pop up that i send wrong code i tried and tried and compare they code cause i cant get through so i said ro my self try again later cause im in a bus going town that time when i reach town id like to cash out to my gcash to buy food when i open my gcash bal. Is only .28 cent, and i remimber the code i send and realized i was scam. I report this if can help to stop those scammer lazy work just like easy money. Thank you,0[Protected]....